Effective Date: November 28, 2024
These Terms and Conditions ("Terms") govern your use of the website located at 1619music.com ("Site") and the services provided by 1619Music Tours LLC ("Company," "we," or "us"). By accessing or using the Site or booking a tour, you agree to be bound by these Terms. If you do not agree with these Terms, please refrain from using our services or website.
1. Eligibility
By using this website, you confirm that:
You are at least 18 years old, or you have the consent of a parent or legal guardian to use the site.
You will use the website and services only for lawful purposes.
2. Services
We provide:
Guided tours in Philadelphia, focusing on jazz and cultural landmarks.
Booking functionality through an online form (payment is made upon delivery of services).
Tour details, schedules, and updates via the website.
3. Bookings
a. Booking Process:
To book a tour, complete the form on our website with your full name, email, phone number, and requested date.
Submitting the form does not guarantee a reservation. We will contact you to confirm availability.
b. Payment:
Payment is due in full at the start of the tour, payable by cash or card.
Pricing is listed on the website and may be subject to change. Confirmed bookings will honor the price at the time of reservation.
4. Cancellations and Refunds
a. Cancellations by the Customer:
To cancel a booking, notify us at least 48 hours before the scheduled tour via email at [email protected] or by phone at +1 215-990-0088.
Cancellations made less than 48 hours before the tour are non-refundable.
b. Refund Policy:
For detailed information about refunds, please review our Refund Policy here. If you have questions, feel free to contact us via email or phone.
c. Cancellations by 1619Music Tours LLC:
We reserve the right to cancel tours due to unforeseen circumstances, such as severe weather, safety concerns, or unexpected unavailability of guides.
In such cases, we will notify you promptly and provide a full refund or offer an option to reschedule the tour at your convenience.
5. Health and Safety Measures
The safety of our guests and staff is our top priority. Participants are required to follow the instructions of their guide during the tour.
If a participant feels unwell before the tour, they should inform us as soon as possible. We will work to accommodate rescheduling requests on a case-by-case basis.
By participating in the tour, you confirm that you are physically capable of completing the activities involved.
6. Group and Private Tours
a. Group Tours:
Group tours are open to multiple participants, with a minimum of 3 participants and a maximum of 15 participants per tour.
If the minimum number of participants is not met, we may reschedule the tour or offer a full refund.
b. Private Tours:
Private tours can be arranged upon request and must be booked at least 7 days in advance.
Any changes to the schedule of a private tour must be made at least 48 hours in advance.
7. Dispute Resolution
a. Good Faith Effort:
In the event of a disagreement, we encourage both parties to resolve disputes amicably through direct communication. Please contact us at [email protected] or +1 215-990-0088 to discuss your concerns.
b. Governing Law:
These Terms and Conditions are governed by the laws of the Commonwealth of Pennsylvania.
c. Mediation or Arbitration:
If disputes cannot be resolved through direct communication, the matter will be referred to mediation or arbitration before pursuing legal action.
8. Special Requests and Accommodations
We aim to make our tours accessible and enjoyable for everyone. If you have specific requests or require special accommodations (e.g., mobility assistance), please contact us at least 7 days prior to your tour.
While we strive to fulfill all reasonable requests, certain accommodations may not be possible due to the nature of our tours or external constraints.
9. Photography and Media Rights
During our tours, photos or videos may be taken by our team or other participants for promotional purposes.
We will request your written consent before using any images or recordings that clearly identify you.
If you do not wish to be photographed, please inform your guide before the tour begins.
Pricing and Availability
All prices listed on the website are in USD and inclusive of any applicable taxes.
Tour availability is subject to change based on scheduling and capacity limits.
10. User Conduct
While using our website or services, you agree to:
Provide accurate and complete information during booking.
Refrain from any activity that may disrupt or damage our website or services.
Respect the instructions of your tour guide and adhere to safety protocols during tours.
11. Intellectual Property
All content on 1619music.com, including text, images, logos, and tour materials, is the property of 1619Music Tours LLC and is protected by copyright and trademark laws. You may not reproduce, distribute, or use any content without prior written permission.
12. Limitation of Liability
We are not responsible for any personal injury, loss, or damage incurred during the tours unless directly caused by our negligence.
Tours involve walking and visiting public locations; participants are responsible for their own safety and well-being.
Our liability is limited to the cost of the tour service booked.
13. Privacy
Our use of your personal data is governed by our Privacy Policy, which explains how we collect, use, and protect your information.
14. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the content or practices of these external sites.
15. Force Majeure
We are not liable for delays or cancellations caused by events beyond our reasonable control, including but not limited to natural disasters, strikes, or government actions.
16. Changes to Terms
We reserve the right to update these Terms and Conditions at any time. Changes will be effective upon posting on this page. Please review them periodically.
17. Governing Law
These Terms and Conditions are governed by the laws of the State of Pennsylvania, USA. Any disputes will be resolved in the courts of Philadelphia.
Contact Us
If you have any questions about these Terms, please contact us:
Email: [email protected]
Phone: +1 215-990-0088
Address: 1707 Arch St, Philadelphia, PA 19103
Thank you for choosing 1619Music Tours LLC. We look forward to guiding you on a memorable journey through the rich musical history of Philadelphia!